RS Medical selects Pilgrim for compliance and quality management

RS Medical, a provider of physician-prescribed pain and function services, has selected Pilgrim Software, a provider of enterprise compliance and quality management software services, as its automated service provider for documentation, CAPA/complaints handling and training management systems.

Pilgrim said that its SmartSolve modules provide RS Medical flexible services for managing risk, reducing errors and ensuring enterprise-wide compliance. In implementing SmartSolve, RS Medical's initiative is to drive process automation toward operational excellence for rapid value-stream improvements related to corporate quality and compliance, added Pilgrim.

Ron Merryman, senior vice president of operations at RS Medical, said: Pilgrim's solution will provide the flexibility and scalability to easily integrate critical processes, and also provide a framework for continuous improvement under one quality system platform.

Nikki Willett, vice president of marketing and regulatory affairs at Pilgrim, said: RS Medical operates in a highly regulated industry in which the degree of quality and compliance of every internal process can have far-reaching implications for future growth. By partnering with Pilgrim, RS Medical will enhance its quality efforts across the organization, ensure its regulatory conformance, and in turn, better support its bottom line.

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